An employee said “I love you” on a work call by mistake and the client's response was unforgettable

We've all had those moments where one is often unsure about how to respond to something, especially after a heavy day at work, when an employee's brain seems to be most saturated. In a corporate environment of work calls, emails, and meetings, professionalism is the default setting. We sign off with “Kind regards,” end calls with “Speak soon,” and keep emotions carefully in check. But sometimes, real human moments sneak through the corporate armour, resulting in moments that are awkward and unfiltered.

With so many of us working from home, the line between our personal and professional lives has never been blurrier. Between the dog barking in the background and kids popping into Zoom calls, it’s no wonder that the occasional mix-up happens. But what if that mix-up comes in the form of an “I love you” accidentally blurted at the end of a call, and that too with a client!

What could’ve been a career cringe turned into a viral story that made the users smile on Reddit.



An employee recently found themselves blushing after unintentionally ending a client call with a “I love you.” They prepared themselves for the awkward mistake of tongue, which they were completely unaware of. But instead of discomfort or irritation, they received something entirely unexpected.

Sharing the moment on Reddit’s MadeMeSmile, the employee posted a snapshot of a follow-up email from the client. Rather than being confused or annoyed, the client responded with compassion and empathy.

"It speaks volumes that you can say those words so instinctively, without hesitation," the client wrote. "I am glad you have enough love in your life that that response comes naturally. If anything, you should be proud of that."

This reply instantly lifted the employee’s spirit. The post quickly went viral, earning over 1,11,000 likes and hundreds of warm, thoughtful comments. Many users praised the client’s emotional intelligence and kindness, and called the response a perfect example of humanity in the workplace.

One user wrote, "This was beautifully said. And he’s right. For many people, like me, saying ‘I love you’ doesn’t come naturally. All of us should be so fortunate." Another said, "Tactful and uplifting."


Redditors poured in with their own stories of similar slipups, especially those working from home. One user joked, “Happens more when your wife, partner, or kids are floating around the house. 99% of people find it funny or endearing and many admit they’ve done it too. I work in IT contracts and supplier management and it’s almost a rite of passage!”

Another shared, "I had a coworker say 'love you' right before we hung up. There was an awkward silence—neither of us hung up right away—then he added, ‘Don’t tell my wife!’ We both laughed so hard before finally disconnecting."

What began as an embarrassing moment turned into a beautiful reminder that human connections have the power to shine through, even in the most planned environments.

Phot credits: Canva